Registration Data:
• First and last name
• Email address
• Phone number
• Date of birth
• Country of residence
• Profile picture
Professional Data:
• Influencer profile information
• Social media statistics
• Portfolio and achievements
• Rates and services offered
Navigation Data:
• IP address
• Browser type
• Operating system
• Pages visited
• Time spent on the Platform
Transaction Data:
• Order history
• Payment information
• Invoices and receipts
• Account balance
2. Data Usage
Main Purposes:
1. Provision of Services
• Account creation and management
• Influencer/client matching
• Payment processing
• Customer support
2. Service Improvement
• Behavior analysis
• Interface optimization
• Development of new features
• Statistical studies
3. Security and Prevention
• Fraud detection
• Account protection
• Identity verification
• Dispute resolution
Legal Basis:
• Contract execution
• Explicit consent
• Legitimate interests
• Legal obligations
3. Data Protection
Security Measures:
1. Technical Security
• SSL/TLS encryption
• Firewall
• Antivirus
• Regular backups
2. Organizational Security
• Restricted data access
• Employee training
• Security procedures
• Regular audits
Data Retention:
• Limited to necessary duration
• Deletion after inactivity
• Secure archives
• Possible anonymization
4. User Rights
GDPR Rights:
1. Right of Access
• Data consultation
• Data copy
• Processing information
2. Right to Rectification
• Error correction
• Information update
• Data completion
3. Right to Erasure
• Account deletion
• Content removal
• Data erasure
4. Other Rights
• Processing limitation
• Data portability
• Processing objection
• Consent withdrawal
Exercising Rights:
To exercise your rights, contact us at:
• Email: [email protected]
• Address: Fermathe 45 Rte de cazeau
• Response time: 30 days maximum
5. Cookies and Trackers
Types of Cookies:
1. Essential Cookies
• User session
• Security
• Technical preferences
2. Analytical Cookies
• Usage statistics
• Site performance
• User behavior
3. Marketing Cookies
• Targeted advertising
• Social networks
• Personalization
Cookie Management:
• First access settings
• Modification possible at any time
• Selective refusal options
• Limited retention period
6. Data Sharing
Recipients:
1. Service Providers
• Payment services
• Hosting
• Analytics
• Customer support
2. Commercial Partners
• Advertising platforms
• Authentication services
• Social networks
3. Authorities
• Legal obligations
• Court decisions
• Rights protection
International Transfers:
• Appropriate safeguards
• Standard contractual clauses
• Adequate countries
• Explicit consent
7. TikTok Integration
CreaticsHub integrates with TikTok through the TikTok for Developers platform (Login Kit, Content Posting API, and Webhooks). This section explains what TikTok data we access, how we use it, where we store it, and how we delete it.
Data we collect from TikTok:
When you connect your TikTok account, and only with your explicit authorization, we access the following data through the official TikTok API, according to the permissions (scopes) you grant:
• TikTok account identifier (open ID and union ID), used to link your TikTok account to your CreaticsHub profile (user.info.basic)
• Public profile information: display name, username, avatar image, profile bio, and account verification status (user.info.basic, user.info.profile)
• Account statistics: follower count, following count, likes count, and video count (user.info.stats)
• List of your public videos and their metadata: title, description, cover image, view count, like count, comment count, and share count (video.list)
• Content you choose to upload or publish to your TikTok account through CreaticsHub (video.upload)
How we use this data:
• Display your creator profile and statistics to brands on our marketplace
• Measure the performance of influence campaigns
• Upload or publish content to your TikTok account on your behalf, only when you explicitly initiate it
We do not sell your TikTok data and we do not use it for advertising profiling by third parties.
How we store this data:
• TikTok data is stored on secured servers, encrypted in transit (HTTPS/TLS) and at rest
• Access tokens are stored encrypted and are never exposed to other users
• We retain TikTok data only as long as your account is connected and as needed to provide the service
How we delete this data:
• You can disconnect your TikTok account at any time from your CreaticsHub account settings
• When you disconnect, or when you delete your CreaticsHub account, we revoke the access tokens and delete the associated TikTok data within 30 days, except where retention is required by law
• You can also revoke CreaticsHub access directly from your TikTok account settings
TikTok terms:
Our use of information received from TikTok APIs adheres to the TikTok Developer Terms of Service (https://developers.tiktok.com/terms) and the TikTok Privacy Policy (https://www.tiktok.com/legal/privacy-policy). Your use of TikTok through CreaticsHub remains subject to TikTok own terms and policies.
8. Contact and Complaints
Contact Us:
CreaticsHub SARL
• Address: Fermathe 45 Rte de cazeau
• Email: [email protected]
• Phone: +14388557889
• Website: https://creaticshub.com
Complaints:
1. Internal Procedure
• Customer support contact
• Processing time
• Proposed solutions
2. Control Authorities
• CNIL (France)
• Local authorities
• Mediators
9. Modifications
Updates:
• Notification of important changes
• Last update date
• Archived version available
• Acceptance period
History:
• Version retention
• Summary of modifications
• Documentation of changes